Privacy Policy

Updated: April 20, 2020

Our philosophy has been to focus on the needs and desires of our customers. Making sure your information is protected is paramount to us. We appreciate the trust you have in us to do just that. At the end of the day, we sell buckwheat and wheat products, not your information. Any information gathered on this site will only be used on behalf of giving you the very best we can.

The information you provide helps us understand your preferences, so we can personalize and continually improve your experience with The Birkett Mills.

We collect the following information, if you provide it to us, through forms across our website:

• Contact information such as name, address, telephone number and email address
• Questions, communications that you submit
• Data collected through cookies (Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve what we are offering you)

We may use third-party service providers to monitor and analyze the use of our website, or use remarketing services to advertise on third party websites to you after you visited our Website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Website.

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
• Facebook: Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy.

To better serve you, we may use the information in a variety of ways, including:

• Communicating with you about products, events and promotions
• Personalizing messaging for your website experience
• Conducting research and analysis, including surveys
• Administering contests and sweepstakes
• Sending notices of product recalls
• Evaluating and improving our products and services
• Preventing fraud, managing exposure to risk, and complying with our legal obligations
• Analyzing your use of our site

We do not release specific customer information unless required to by law. Here are the ways we could potentially share your information:

• Employees: Access to customer information is limited to employees who need it in order to serve customers or maintain our information systems.
• Vendors: We may confidentially provide information to vendors in aggregate, not customer specific, or de-identified form in order to engage in planning, research or to bring you special offers on products and services.
• Service Providers: We may confidentially share information with companies that provide support services to us, such as direct mail, marketing, email, web hosting, and payment processing. These companies are not authorized to share or use the information we provide for any other purpose.
• Third Parties: Third parties that we contract with may use cookies and similar technologies to collect or receive information from our website and use that information to provide services on our behalf.
• Other situations: We may release customer information when we believe it is necessary to comply with the law, enforce our legal rights; or to protect our customers or us. We may also release your information if you request or authorize us to do so.
• Preventing fraud, managing exposure to risk, and complying with our legal obligations

We may provide paid products and/or services within the Website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our website is not designed or intended to collect personal information from children under the age of thirteen. If we become aware that we have received personal information on this web site from a visitor under the age of thirteen, we will delete the information from our records.

The last update of this privacy policy occurred on April 20, 2020. We reserve the right to change this privacy policy at our discretion. We encourage you to review it from time to time for changes.

We are happy to connect on any questions you have. Below are the best methods to reach out to us:

• Phone: (315) 536-3311
• Email: [email protected]
• Address: 163 Main Street, Penn Yan, NY 14527